custy.

Get started

custy.

Get started

custy.

Get started

a blurry image of an orange and white background
a blurry image of an orange and white background

Your business,
always answering.

We build, train, and fully manage a custom AI customer service, sales, and lead generation agents for your business — so your customers get instant answers 24/7, and you stay focused on what you do best.

View packages

View packages

How it works

The chat app on Mac shows multiple users participating in a discussion.
The chat app on Mac shows multiple users participating in a discussion.

The Cost of Doing Nothing

Every unanswered message is a lost customer.

Your phone rings during service. Your inbox fills up overnight. A potential customer lands on your website at 11pm on a Sunday — and leaves when no one responds.

AI agent creation interface with automation tools

24/7 Always On Coverage

Automate support tasks so teams focus on high-impact conversations.

Secure AI system with password and data protection

Resolve Inquiries Without Staff

Strong encryption and trusted global compliance, built in from day one.

AI resolving customer issue with automated workflow

Go Live in 2 Weeks or Less

Create a sleek, searchable support hub in minutes—no coding required.

How it works

Up and running in two
weeks, managed forever.

Hiring someone to handle inbound is expensive, unreliable, and often overkill for most of what customers are actually asking.

Discovery & Setup

We learn your business inside and out — your services, your tone, your frequently asked questions — and build a custom AI agent tailored to you.

Training & Integration

We train your agent on your content, connect it to your website, and style it to match your brand. No technical work required on your end.

Go Live

Your AI agent starts handling inbound inquiries. Customers get instant answers around the clock — nights, weekends, holidays.

Ongoing Management

We monitor performance, refine responses, update the agent as your business changes, and make sure complex issues reach you — fast.

A woman stands confidently on a smooth white surface, dressed in casual attire.

Can i add someone else to my team?

A man wearing glasses sits at a desk, focused on his work in a well-lit office environment.

Yes, You can! Your current plan allows for up to 5 people from your team total.

Can you add mike.diba@.com

A man wearing glasses sits at a desk, focused on his work in a well-lit office environment.

Done! I’ve sent the invitation. Let me know if there’s anything else i can help with.

Features

Enterprise-grade AI. Local business simplicity.

Up and running in two
weeks, managed forever.

AI agents handle calls, emails, and outreach like trained employees—while you stay in control and scale effortlessly.

Customer query flow with AI plan selection options

Custom AI Agent Training

Your agent is trained on your actual business data — your website, services, policies, FAQs — so it responds accurately and on-brand, every time.

Customer query flow with AI plan selection options

Custom AI Agent Training

Your agent is trained on your actual business data — your website, services, policies, FAQs — so it responds accurately and on-brand, every time.

Customer support ticket with user info and conversation preview

Website Integration

We embed the chat widget directly on your website. Customers can reach your agent from any page, on any device, at any hour.

Customer support ticket with user info and conversation preview

Website Integration

We embed the chat widget directly on your website. Customers can reach your agent from any page, on any device, at any hour.

Sentiment analysis graph for account setup topic

Smart Escalation

When a conversation requires a human touch, the agent recognizes it and routes the inquiry directly to you or your team — no customer left hanging.

Sentiment analysis graph for account setup topic

Smart Escalation

When a conversation requires a human touch, the agent recognizes it and routes the inquiry directly to you or your team — no customer left hanging.

Customer query showing order status with delivery progress bar

Analytics & Reporting

See what your customers are actually asking. We provide regular insights into conversation trends, common questions, and agent performance.

Customer query showing order status with delivery progress bar

Analytics & Reporting

See what your customers are actually asking. We provide regular insights into conversation trends, common questions, and agent performance.

Subtle dotted texture background for modern design
AI-driven process flow for updating subscription and database

Fully Branded

Your agent looks like it belongs to your business — your colours, your name, your personality. No third-party branding visible to your customers.

Subtle dotted texture background for modern design
AI-driven process flow for updating subscription and database

Fully Branded

Your agent looks like it belongs to your business — your colours, your name, your personality. No third-party branding visible to your customers.

Integrates with your tools

Connect to tools you already use — Calendly, Stripe, Zapier, WhatsApp, and more — so your agent can take real actions, not just answer questions.

Make

Zendesk

Notion

Whatsapp

Slack

Stripe

Salesforce

A man stands in front of a cascading waterfall, surrounded by lush greenery and mist rising from the water.

Cal.com

Calendly

Zapier

Messenger

Whatsapp

Slack

Integrates with your tools

Connect to tools you already use — Calendly, Stripe, Zapier, WhatsApp, and more — so your agent can take real actions, not just answer questions.

Make

Zendesk

Notion

Whatsapp

Slack

Stripe

Salesforce

A man stands in front of a cascading waterfall, surrounded by lush greenery and mist rising from the water.

Cal.com

Calendly

Zapier

Messenger

Whatsapp

Slack

Done For You

We handle it all. You do nothing.

You don't need to know anything about AI. You don't need to touch any code. You don't need to update the agent when things change — that's our job.

purple white and orange light

Agent Setup & Configuration

We build and configure your AI agent from scratch — personality, tone, knowledge base, and behaviour rules.

Knowledge Base Training

We train your agent on your website, documents, pricing, FAQs, and any other materials you provide.

Inbound Management

Your agent fields inbound conversations around the clock. Escalations that need human follow-up are routed to you — the rest gets handled automatically.

purple white and orange light

Agent Setup & Configuration

We build and configure your AI agent from scratch — personality, tone, knowledge base, and behaviour rules.

Knowledge Base Training

We train your agent on your website, documents, pricing, FAQs, and any other materials you provide.

Inbound Management

Your agent fields inbound conversations around the clock. Escalations that need human follow-up are routed to you — the rest gets handled automatically.

purple white and orange light

Agent Setup & Configuration

We build and configure your AI agent from scratch — personality, tone, knowledge base, and behaviour rules.

Knowledge Base Training

We train your agent on your website, documents, pricing, FAQs, and any other materials you provide.

Inbound Management

Your agent fields inbound conversations around the clock. Escalations that need human follow-up are routed to you — the rest gets handled automatically.

Save time, and money.

Why choose Custy for your business?

Get started with Custy and discover how to build intelligent agents trained on your own business data.

A smiling man with a beard, exuding warmth and friendliness.
A woman with her hands on her head, accompanied by the text "The Power of the Mind."
A man sits on a bench with his hands in his pockets, looking contemplative in a serene outdoor setting.
A woman in a striped sweater leans casually against a wall, showcasing a relaxed and stylish pose.

Assign

Assign

Approve

Decline

Set prize

Smart & Trainable

We will train your AI Agent with your own documents, websites, or databases for accurate, relevant responses.

Quick Action

Interactive Actions

Pre-built actions for Slack, Stripe, Calendly, lead collection, and web search.

App users

5.24K

Users in last 30 minutes

Active Users

Last 30 Days

Mobile

11.5K

Powerful Analytics

Track conversations, monitor performance, and continuously improve your AI Agent.

94.8%

86.4%

Lead Generation

Capture and manage leads automatically through intelligent conversations.

Who We Serve

Built for businesses across the Golden Horseshoe.

We work exclusively with local businesses in our region. That means faster response times, someone who actually understands your market, and a partner who's invested in your community.

Security

What our agents can do for your business.

Protect your data with encryption and privacy controls, so you can support customers confidently.

Customer Support Agent

Your customers want answers, not queue numbers. We'll set you up with an AI customer support platform that trains on your data and resolves tickets automatically, 24 hours a day.

Sales Agent

Turn every website visit into a sales conversation. Our agents answer product questions instantly, qualify buyer intent, and route ready prospects to your team.

24/7 Lead Generation

Turn anonymous website visitors into known contacts by collecting details naturally within the conversation.

Pricing

Pricing plans

Both packages include full setup, training, integration, and ongoing management. Pick the level of capability that suits where your business is today.

Standard

$579

/mo

+$1799 one-time setup fee

The essential AI agent — perfect for businesses that want reliable 24/7 coverage for their most common inbound questions without complexity.

Get Started

Core Features

Custom AI agent, trained on your business

Website chat integration

500 AI-handled conversations/month

Smart escalation routing to you

Basic analytics & reporting

Core integrations (Zapier, Calendly, etc.)

Ongoing monthly optimization

Branding to look and feel like your business

Standard

$579

/mo

+$1799 one-time setup fee

The essential AI agent — perfect for businesses that want reliable 24/7 coverage for their most common inbound questions without complexity.

Get Started

Core Features

Custom AI agent, trained on your business

Website chat integration

500 AI-handled conversations/month

Smart escalation routing to you

Basic analytics & reporting

Core integrations (Zapier, Calendly, etc.)

Ongoing monthly optimization

Branding to look and feel like your business

Solid blue background for design accents

Popular

Pro

$1299

/mo

+$2299 one-time setup fee

The full-service AI agent for growing businesses that want deeper automation, richer integrations, and higher conversation volumes.

Get Started

Core Features

Everything in Basic, plus:

4,000 AI-handled conversations/month

Real-time voice conversations

Telephony integration

Outbound campaigns

Personalization (knows your returning customers)

Retraining as your business changes

Advanced integrations (Stripe, Zendesk & more)

WhatsApp & Messenger deployment

Help desk & ticketing

Priority optimization & support

Solid blue background for design accents

Popular

Pro

$1299

/mo

+$2299 one-time setup fee

The full-service AI agent for growing businesses that want deeper automation, richer integrations, and higher conversation volumes.

Get Started

Core Features

Everything in Basic, plus:

4,000 AI-handled conversations/month

Real-time voice conversations

Telephony integration

Outbound campaigns

Personalization (knows your returning customers)

Retraining as your business changes

Advanced integrations (Stripe, Zendesk & more)

WhatsApp & Messenger deployment

Help desk & ticketing

Priority optimization & support

Common Questions

FAQs

Find answers to product and billing questions. Can’t find what you need? Chat with support.

Do I need to be technical to get started?

Not at all. We handle everything — setup, integration, training, and ongoing management. All you need to do is tell us about your business and we take it from there. Most owners spend less than 2 hours on the entire onboarding process.

What if a customer asks something the AI can't answer?

The agent is configured to recognize when a question is beyond its scope and will smoothly escalate that conversation to you or your team. You stay in control of every interaction that truly needs a human — we just eliminate the ones that don't.

How long does setup take?

Most clients are live within 10–14 business days of completing onboarding. The setup fee covers discovery, agent configuration, training, branding, and integration — everything needed to launch.

What does "ongoing management" include?

We review your agent's conversations regularly to catch gaps or incorrect answers, update its knowledge base when your business changes, and refine its responses over time. If you update your hours, add a service, or change pricing — just let us know and we'll update the agent within 24–48 hours.

Can I upgrade from Basic to Pro later?

Yes. You can upgrade at any time and we'll migrate your existing agent to the Pro tier. The setup fee is not charged again for upgrades.

Is there a contract?

No long-term contracts. Month-to-month management with 30 days written notice to cancel. The one-time setup fee is non-refundable once work has begun.

What kinds of businesses is this best for?

Any local business that receives repetitive inbound inquiries — salons, clinics, service trades, gyms, restaurants, real estate teams, retailers, law offices, home services companies, and more. If you're fielding the same questions every week, an AI agent will handle them for you.

Do I need to be technical to get started?

Not at all. We handle everything — setup, integration, training, and ongoing management. All you need to do is tell us about your business and we take it from there. Most owners spend less than 2 hours on the entire onboarding process.

What if a customer asks something the AI can't answer?

The agent is configured to recognize when a question is beyond its scope and will smoothly escalate that conversation to you or your team. You stay in control of every interaction that truly needs a human — we just eliminate the ones that don't.

How long does setup take?

Most clients are live within 10–14 business days of completing onboarding. The setup fee covers discovery, agent configuration, training, branding, and integration — everything needed to launch.

What does "ongoing management" include?

We review your agent's conversations regularly to catch gaps or incorrect answers, update its knowledge base when your business changes, and refine its responses over time. If you update your hours, add a service, or change pricing — just let us know and we'll update the agent within 24–48 hours.

Can I upgrade from Basic to Pro later?

Yes. You can upgrade at any time and we'll migrate your existing agent to the Pro tier. The setup fee is not charged again for upgrades.

Is there a contract?

No long-term contracts. Month-to-month management with 30 days written notice to cancel. The one-time setup fee is non-refundable once work has begun.

What kinds of businesses is this best for?

Any local business that receives repetitive inbound inquiries — salons, clinics, service trades, gyms, restaurants, real estate teams, retailers, law offices, home services companies, and more. If you're fielding the same questions every week, an AI agent will handle them for you.

Gradient background on hero section

Ready to put your customer service on autopilot?

Book a free 30-minute consultation. We'll assess your inbound volume, recommend a plan, and show you exactly what your AI agent could look like.

Get Started

Gradient background on hero section

Ready to put your customer service on autopilot?

Book a free 30-minute consultation. We'll assess your inbound volume, recommend a plan, and show you exactly what your AI agent could look like.

Get Started